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FREQUENTLY ASKED QUESTIONS

QUESTION - Who is The Capsule Guy? Where are we located?

We are the oldest business in Australia set up specifically to sell empty gelatin capsules, empty vegetable capsules and filler machines, having been up and running since May 2010.

The Capsule Guy is located in the suburbs of Adelaide, South Australia and can supply to Brisbane, Sydney, Melbourne, Hobart, and Canberra next business day. Perth and most large regional cities can be delivered in 2 days.

QUESTION - What size capsule should I get?

Which capsule size is best for your needs depends on a few things.
What do you want to put in the capsules, what is the dose required and how many capsules you need to take the dose?
Most people want to be able to use the largest size capsule they can comfortably swallow, and this is the most economic method. 
 

QUESTION - What is the best size capsules for herbal powders?

This is the most commonly asked question from customers wanting to make their own herbal capsules. Most herbal supplements are commonly packed into size 00 and 0 capsules. 
As herbal powders are usually prescribed in teaspoon dosage, this is the most cost efficient way to take them as they require less capsules per teaspoon volume.

The capsule size chart and the corresponding volume information is explained below.


Capsule Volumes

#000 - 1.37ml   26mm long  Approx 3 capsules per teaspoon.

#00 - 0.9ml   23mm long   Approx 5 capsules per teaspoon.

#0 - 0.7ml    21mm long   Approx 7 capsules per teaspoon.

#1 - 0.5ml   19mm long   Approx 9 capsules per teaspoon.

#2 - 0.4ml   18mm long    Approx 11 capsules per teaspoon.

#3 - 0.3ml   16mm long    Approx 15 capsules per teaspoon.

#4 - 0.23ml  14mm long   Approx 20 capsules per teaspoon.

#5 - 0.13ml   11mm long   Approx 35 capsules per teaspoon.

QUESTION - Where are capsules made?

Contrary to some other Australian website claims, there are no capsule manufacturers in Australia. All empty capsules sold in Australia are manufactured overseas.
We source capsules from North America, South America, South East Asia and China. Most global capsule manufacturers source their products from China.

QUESTION - What are capsules made from?

Capsules are made from animal derived gelatin or vegetable based cellulose or polysaccharides. Both types of capsules are tasteless and odorless. ALL our capsules are gluten free and Halal. 

Gelatin capsules can be made from a variety of gelatins from beef, pork and fish,  and the overwhelming majority are made to kosher and halal standards to be available to everybody.The Capsule Guy only source capsules for human consumption made from food grade beef gelatin, BSE free and gluten free.

Vegetable capsules are made from Hypromellose cellulose (HPMC), or pullulan (a plant polysaccharide), both vegetable sourced ingredients, and purified water. Both are considered to be safe for human consumption.
Our vegetable based capsules are perfect for our vegetarian, vegan and most ethically-minded consumers.

QUESTION - Are gelatin capsules bad for you?

Absolutely not. Gelatin capsules are made of a protein that we commonly consume in our diet - assuming we are not vegetarians. Gelatin capsules are safe for regular consumption.

The Capsule Guy only sell empty gelatin capsules that are made from food grade beef gelatin and purified water. The gelatin is tasteless, odorless and colorless.

There are a few advantages in taking gelatin capsules. Gelatin has a wide range of health benefits for skin and joint health, and aids absorption of nutrients in the gut. They are also less expensive than vegetable capsules.

QUESTION - What is the difference between joined and separated capsules?

The capsules are the same. Separated capsules means the lids and bodies are in separate bags. This helps decrease filling times by up to 30%.

All capsules are sold by weight, according to an average weight allocated to each size capsule.

QUESTION - Why do some clear capsules appear cloudy?

Occasionally the clarity of capsules can vary slightly. Capsule clarity can be affected by raw product differences in the manufacturing process. This does not mean the capsules are of a lesser quality or purity.

QUESTION - How do I store my capsules?

Capsules should be stored in clean airtight containers away from direct sunlight, to avoid damage from humidity. Manufacturers recommend storage between 16-25degC and 35-65% relative humidity.
Do not store them in the refrigerator as this will create condensation and make them unusable.

QUESTION - Are capsules able to hold liquids?

Not really. When filled with liquids ( ie vinegar) , capsules will start to soften within around 5 seconds and must be consumed immediately before the capsule begins to disintegrate.

Capsules can hold pure oils, such as coconut oil for extended periods. We suggest that you purchase a small amount of capsules and test them with the oil you want to consume.